• Overview +

    AMECARE programs are designed to minimize the occurrences of unexpected testing interruptions and unplanned on-site service calls. Utilization of an AMECARE program will maximize your laboratory’s investment by decreasing costly downtime.

    The AMECARE program at a fixed annual price is depending upon

    • instrument usage
    • AMECARE program level (Gold, Silver) of coverage you select.

    Key Benefits of the AMECARE Program

    • Regularly scheduled inspections and required maintenance intervals are performed to identify and correct any issues before they occur
    • Scheduled ISO 17025 accredited calibrations are performed to comply with both manufacturer’s requirements and most internal quality standards
    • Assurance of long-term and optimal instrument performance
    • Detailed service reports with professional assessment of key components
    • Priority support and response times
    • Discounts on repair parts and consumables
    • Instrument software updates as they become available
  • AMECARE Gold and Silver +

    There are two AMECARE program levels: Gold and Silver.

    AMECARE Silver provides you with all calibration, preventative maintenance parts and consumables necessary to meet your testing requirements.

    AMECARE Gold provides you for all current instrument with all of the benefits of the Silver level as well as the repair or replacement of any component that fails due to normal wear and tear. The Gold level also includes additional on-site service calls as required (travel charges may apply). This offer is adequate to an extended warranty.

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